What evidence should I collect after an e-bike, e-scooter, or hoverboard accident?

Manufacturers often defend these claims by blaming rider error or claiming the device was modified, and the evidence you preserve early can decide whether that defense holds up.

The device itself carries the most weight in these claims. Do not repair, alter, or power it on after an accident, since altering the product before it can be inspected can support a spoliation defense that undermines your claim.  That includes the battery pack, charger, and, in a fire case, any charred casing or cell remnants left behind. Store these components somewhere secure and dry until an engineer working with your attorney can examine them.

Digital and physical evidence to preserve

Modern micromobility devices record data showing what happened moments before your crash, and pairing that data with physical evidence builds a stronger case.

• App and telemetry data: trip logs, speed records, battery temperature alerts, and firmware history from the manufacturer's app
• Diagnostic logs: data from the battery management system or motor controller, showing a voltage drop or unintended command before the crash
• Purchase records: receipts, order confirmations, and serial numbers that connect the seller, importer, and manufacturer
• Safety labels: certification marks like UL 2272 or UL 2849, along with the original manual and packaging

Scene and medical documentation

What happened at the scene and what happened to your body both need to be documented at the time, not reconstructed later.

• Scene photos and video: skid marks, broken components, road conditions, and any nearby surveillance or doorbell footage
• Official reports: the police crash report or fire marshal's report, which can independently confirm an electrical or thermal cause
• Medical records: emergency room notes, imaging, and physician documentation connecting your injury to the accident

How The Law Offices of Sean M. Cleary can help with your micromobility injury claim

This evidence has to be gathered and preserved fast to protect your claim before it disappears or is disputed. We bring in engineers and accident reconstruction experts to draw the connection between the device's failure and your specific injury. Contact us today for a free consultation to talk through what happened.